FAQ

How do you select the writers to my paper?

We have dozens of writers working for us, which means that we always have an eloquent writer to work on your paper. In order to assure the highest quality for every paper, we have a system in place that helps us make sure to pick the very best writer available for your order.

What if I don't get my paper on time?

We are a company with an impeccable reputation of on time, fast delivery. When you provide us with the paper's specification and deadline, we will make sure that the paper is delivered on time and in perfect condition.

In the case where you do not get a paper on time, we guarantee to refund you the entire paid sum for the paper.

How can I place an order?

The ordering process here is very simple. All you need to do is complete our order form.

If you are still experiencing troubles with the ordering form on our website, feel free to contact our customer service and we will guide you through the process step by step.

What range of services do you offer?

You can check our range of writing services on the Services page of our website. Look for your paper in this list. If the paper is not on the list, feel free to get in touch with our agents and ask them if the writers can craft the specific paper you need. As one of the best online essay writing companies, we make sure to help our loyal customers with any academic trouble they are facing.

faq serfessay.comIs your service confidential?

Yes. Once you place your order, we will treat all your personal details with utmost privacy and confidentiality. We only require the necessary information to complete your order and verify the payment details.

Can anyone else get the paper I order from the company?

Surfessay.com guarantees that your custom paper will never be resold or published anywhere online. All orders are covered by our resale promise, which means that no paper will ever appear on external databases or websites. Once you pay and receive your paper, you are the only one with access to it. We will never pass it on to a third party.

How much do the papers cost?

The cost of your paper depends on the individual requirements, type of essay, deadline, level, and a number of pages. To check the quote for the paper you are planning to order, use the free calculator on our website.

If you still have any doubts or questions, feel free to contact our customer support service.

Are there hidden costs?

No. The quoted price is the price you pay, with the included VAT. This means that there are no hidden charges with our essay writing service.

Do you provide editing and proofreading?

Yes. Editing and proofreading are among the principle academic services we provide. To keep every customer happy, we have employed editors that will work on making your papers perfect. All members in our team of editors are native English and have extensive experience in lecturing academic papers of every level.

 Are your writers qualified to deliver the best academic papers as you guarantee?

Yes. Our writers are our biggest pride. We promise to provide you with highest quality online paper writing because we made sure that all writers in our team are experienced and qualified to write impeccable papers.

Every writer in our team is a native English writer with an MA or Ph.D. and years of experience in writing academic papers. They have gone through many testings and training to ensure the quality of your papers.

 How do you make sure that the quality of services is maintained with every order?

Aside from hiring the best writers for writing essays online, we have established intensive quality monitoring guidelines and procedures. By doing this, we made sure that the quality of service is always on a high level and that every paper is checked by at least two experts.

How quickly can I get my essay?

Choose one of our urgency options and we will make sure to deliver the paper within your chosen deadline. The turnaround time for your paper is based solely on your requirements, which means that our writers will make sure to finish your paper within the timeframe that you select. Be confident that the paper will be delivered on time.

 Do you provide customers with revisions?

In case that a writer fails to match the details of your assignment or you do not like the paper for some reason, we provide a set number of free revisions. Contact our customer support team for more information.